135 Tips on Email and Instant Messages

A business-writing authority presents a timely guide on how to create and respond to electronic messages in an effective, polite, and polished manner, demonstrating how electronic communication can enhance one`s career, business, and social network, while covering such issues as copyright laws, online etiquette, personalizing electronic distribution memos, and more. Original. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.